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How Can Cloud ERP Systems Help SMBs Speed Up E-Commerce Deliveries?

27 Feb

How Can Cloud ERP Systems Help SMBs Speed Up E-Commerce Deliveries?

by SMB Suite
in Managed IT, SMB Blog
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How Can Cloud ERP Systems Help SMBs Speed Up E-Commerce Deliveries?

As Amazon is offering same-day delivery, an expectation is trickling down to smaller businesses to dramatically improve the speed of their e-commerce deliveries.

The key for small-and medium-sized-businesses (SMBs) to speed up their own delivery efforts is to significantly improve their picking and shipping process. Doing this without breaking the bank is a matter of investing in cloud ERP systems.

Here are five ways that cloud ERP helps SMBs speed up their e-commerce deliveries.

  1. Sophisticated tracking: ERP is great for companies that have a need for sophisticated tracking because you can integrate financial systems with warehouse management systems (WMS). That means when you need to know you have 500 items to ship to a client, the WMS will indicate if you have that amount in stock and put a hold on those items so they’re not shipped to someone else. With this information saved in the cloud, your crews can go back to packing and shipping without worrying whether they need to save any of those items.
  2. Automation: Cloud ERP systems improve productivity because automation saves time by reducing (or eliminating) manual work. Streamlined process can shave minutes, hours or days off of key actions and workflow processes, saving your company valuable resources.
  3. Fewer mistakes: With integrated systems, companies can gain productivity, reduce human errorand achieve faster turnaround times since accountants aren’t wasting time updating the same transactions on each and every system. It’s far too easy to log a bill or an invoice in one system, and accidentally flip the numbers in another system. Tracking down mistakes and inconsistencies among the different systems is huge waste of time. This can be eliminated with cloud ERP.
  4. Faster picking and shipping: If a warehouse worker doesn’t have all the information needed to pick something and must go back to the office for more information, precious time goes down the drain. Or, let’s say a customer wanted version A of the product, but your company accidently shipped version C. To correct the situation, the customer has to return the product and you have to restock it — and all the while, you become less efficient. System automation provides faster turnaround times because you have less potential for error. Pick it, ship it and you’re done.
  5. Analytics allows you to respond faster to trends: Many companies are drowning in client and sales data. With so much information, it’s hard to figure out what you need to know because there’s so much information. Cloud ERP lets companies identify issues and trends in their industry or company because it’s powerful enough to crunch all those numbers. Quality data is important for companies to be able to make more informed decisions to drive their business. Analytics capabilities also provide visibility into your current business to tease out problems. For example, analytics gives you a window into sales trends to determine what products are shipping less often and why. If you need to make changes, perhaps because there’s a spike in returns on one product, you can determine the reason. That’s the value of analytics.

As one of the largest companies in the world, Amazon will continue to employ practices that speed up business for everyone. But SMBs don’t have to fear this progress. As a small- or medium-sized business, you too can quicken delivery efforts and keep pace with whatever’s next thanks to quality cloud ERP systems.

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Steve’s been with SMB Suite since 1998 and has been involved with nearly every aspects of the Company’s business as a strategist, professional services executive, cloud solutions architect, and senior consultant. In his current role, Steve is responsible for SMB Suite’s revenue and oversees the execution of ERP, CRM and BI projects for customers across a broad range of industries. Steve combines his expertise in MS Dynamics GP, CRM and other Microsoft products with a strong foundation in accounting and business to identify gaps and streamline customers’ processes. Prior to co-founding SMB Suite, Steve was previously Corporate Controller for MEHLE Behr and, prior to that, Audit Senior for Ernst & Young. Steve holds a Bachelor of Business Administration degree from the University of Texas at Arlington.

Jeremy is responsible for SMB Suite’s technology vision, strategy and implementation and is the architect of the Company’s Dynamics Cloud Platform. Highly adept in every facet of managed services, ERP systems and e-commerce platforms, Jeremy’s expertise spans the implementation and support of business and financial software solutions, as well as the customization and integration of SMB Suite’s cloud ERP technology stack. He holds numerous Microsoft and industry-related certifications, and was primarily responsible for designing the Company’s progressive business services platform in the early days of the Cloud. Prior to SMB Suite, Jeremy served as the financial analyst, systems administrator, and information systems liaison for a $2 billion financial services corporation.

Monty is responsible for SMB Suite’s day-to-day operation and, most importantly, its customers. As a leader, motivator and mentor, Monty creates loyal high performance teams willing to “walk through walls” to accomplish their goals. Prior to SMB Suite, Monty served as President of The Bradshaw Group (TBG), a global distributor, manufacturer, and repair facility for digital printers. In this role, he was the Company’s ambassador to its most important domestic, European and Latin American customers and TBG achieved a best-in-class Net Promoter Score of 74 for its superb customer satisfaction. Prior to TBG, Monty served as the General Manager of Sam’s Clubs three highest grossing U.S. stores and was named Regional Operator of the Year in 1999. Monty holds a BBA in Marketing from Texas Tech University and is an active member of Business Navigators. He has been active in Vistage International, Executives in Action, the Dallas/Fort Worth Retail Executives Association, as well as, A.P.I.C.S., the leading professional association for supply chain and operations management. Monty also volunteers with Hunger Busters and ManeGait, a therapeutic horsemanship organization.

David is a proven financial and information technology professional with expertise in providing business accounting software and computing solutions. He began his career by starting and managing a successful independent consulting practice for several years. He then launched the local systems consulting unit of Ernst & Young’s Entrepreneurial Services Group, leading the office into the hi-tech consulting arena. After successfully developing the unit for Ernst & Young, David founded NextCorp (which became SMB Suite in 2013) to serve the business software needs of clients throughout the US. David has made SMB Suite one of the best cloud ERP providers in the industry. In addition to being a successful entrepreneur and leader, he is a software and technology specialist, holding certifications in various Microsoft and other technologies.