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I Just Want to Run My Business

14 Jun

I Just Want to Run My Business

by SMB Suite
in Managed IT, SMB Blog
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I Really Don’t Care About Technology…

Doesn’t it seem like everywhere you turn there is a new technology to evaluate? Technologies that promise new levels of productivity, better communication, new ways to market and sell yourself, or simply communicate? It is easy to get overwhelmed or accidentally become a ‘manager of technology’ instead of a manager of the business.

Small and medium businesses are faced with a built-in tension that you don’t have in larger businesses. That is, how to do ‘everything’ with limited resources. And, how to level the playing field and compete with larger, more sophisticated businesses. What is a small business person to do?

Business owners are faced with a choice. Do I focus my efforts and resources on what I do best – taking care of my customer and employees – or do I try to do everything? How the business person answers this question will, at some level, determine future success. Allowing your organization to become distracted in the evaluation, implementation, support, upgrade, migration, and recovery of technology takes away from achieving the next breakthrough in growth, customer service/care, and revenue and profit.

Instead, think about how you can identify a ‘technology partner’ that can take on these critical aspects of your business – allowing you to get back to running your business – and, getting access to the very best in technology with a minimum of capital expenditure. Make sure your business is always up and running and never held back by the technology. It’s easier than you think.

Technology outsourcing is not a  new concept. To the small and medium business, the advantages are many:

  1. Improved Cost Management: Technology costs become more visible and accountable; technology services are utilized as needed, eliminating overbuying; the business can reallocate, reduce, or eliminate technology-focused resources.
  2. Improved Technology Service Quality: You can get reports on overall performance and availability of the technology; there are extended support hours – ensuring your business has the support it needs, when it needs it; you benefit through proactive technology planning aligned with your business needs or goals; and, you can establish measurable ‘services level agreements’ to ensure your business technology is always available.
  3. Best Equipment, Software, and Tools: Your business is kept on the latest versions, the fastest platforms and network connections without you having to evaluate, test, implement, or support the technology. Your business benefits from increased cost savings, better process automation, and higher productivity, keeping you ahead of the competition.
  4. Flexibility/ Scalability: As your business grows or changes, you’re never under- or over-invested in technology. Your business has what it needs, ‘right-sized’ to the requirement every time.
  5. Accountability: Like every other asset in your business, you will know the contribution it makes to the business. No fuzzy thinking or assumptions of contribution. The technology becomes accountable to you.
  6. Business Acceleration: Because you are able to focus on the most important aspects of your product/service, customer, and employees you are able to improve your overall value delivery system. And, because you have a strong partner ensuring you have the best, highest performing, and capable technology you enjoy productivity, communication, and customer service advantage. Together, you have a new level of responsiveness and ability to create or take advantage of opportunity.

Want to get back to running your business and not technology? Want to regain control of your business and get the benefits that technology is supposed to deliver – at the same time? Of course you do. But how? SMB Suite bridges the gap between business and technology, bringing you all the benefits of the best technology while freeing you to run your business.

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Steve’s been with SMB Suite since 1998 and has been involved with nearly every aspects of the Company’s business as a strategist, professional services executive, cloud solutions architect, and senior consultant. In his current role, Steve is responsible for SMB Suite’s revenue and oversees the execution of ERP, CRM and BI projects for customers across a broad range of industries. Steve combines his expertise in MS Dynamics GP, CRM and other Microsoft products with a strong foundation in accounting and business to identify gaps and streamline customers’ processes. Prior to co-founding SMB Suite, Steve was previously Corporate Controller for MEHLE Behr and, prior to that, Audit Senior for Ernst & Young. Steve holds a Bachelor of Business Administration degree from the University of Texas at Arlington.

Jeremy is responsible for SMB Suite’s technology vision, strategy and implementation and is the architect of the Company’s Dynamics Cloud Platform. Highly adept in every facet of managed services, ERP systems and e-commerce platforms, Jeremy’s expertise spans the implementation and support of business and financial software solutions, as well as the customization and integration of SMB Suite’s cloud ERP technology stack. He holds numerous Microsoft and industry-related certifications, and was primarily responsible for designing the Company’s progressive business services platform in the early days of the Cloud. Prior to SMB Suite, Jeremy served as the financial analyst, systems administrator, and information systems liaison for a $2 billion financial services corporation.

Monty is responsible for SMB Suite’s day-to-day operation and, most importantly, its customers. As a leader, motivator and mentor, Monty creates loyal high performance teams willing to “walk through walls” to accomplish their goals. Prior to SMB Suite, Monty served as President of The Bradshaw Group (TBG), a global distributor, manufacturer, and repair facility for digital printers. In this role, he was the Company’s ambassador to its most important domestic, European and Latin American customers and TBG achieved a best-in-class Net Promoter Score of 74 for its superb customer satisfaction. Prior to TBG, Monty served as the General Manager of Sam’s Clubs three highest grossing U.S. stores and was named Regional Operator of the Year in 1999. Monty holds a BBA in Marketing from Texas Tech University and is an active member of Business Navigators. He has been active in Vistage International, Executives in Action, the Dallas/Fort Worth Retail Executives Association, as well as, A.P.I.C.S., the leading professional association for supply chain and operations management. Monty also volunteers with Hunger Busters and ManeGait, a therapeutic horsemanship organization.

David is a proven financial and information technology professional with expertise in providing business accounting software and computing solutions. He began his career by starting and managing a successful independent consulting practice for several years. He then launched the local systems consulting unit of Ernst & Young’s Entrepreneurial Services Group, leading the office into the hi-tech consulting arena. After successfully developing the unit for Ernst & Young, David founded NextCorp (which became SMB Suite in 2013) to serve the business software needs of clients throughout the US. David has made SMB Suite one of the best cloud ERP providers in the industry. In addition to being a successful entrepreneur and leader, he is a software and technology specialist, holding certifications in various Microsoft and other technologies.