Expanding business, easily, safely, and profitably.

Whether your eCommerce is business-to-business (B2B) or business-to-consumer (B2C), SMB WebFront expands your business, opens up multiple markets, and optimizes your online commerce processes. You benefit from faster adaptation to market conditions, tighter cash management, greater customer loyalty, and business profitability.

Create your web storefronts, track and manage customers, process transactions, manage fully integrated financials, and calculate optimal freight costs for economical delivery. SMB eCommerce simplifies the customer shopping experience, increases transactional efficiencies in your online shopping process, and grows customer satisfaction thereby driving online revenue.

Problems Solved by SMB WebFront

• Disconnected ecommerce channels and financial transactions
• High cost of web commerce and slow adaptation to need
• Shopping cart abandonment, low cross- and up-sell rates
• Single market ecommerce

Benefits of SMB WebFront

• End-to-end, integrated ecommerce opportunity
• Lowered cost of sales
• Higher sales and cross-/up-sell attach rates
• Improved business profitability

What’s In SMB WebFront?

• Storefront, Catalogs, and Guided Selling

  Designed for customer experience and back office integration, SMB eCommerce Web Store and Guided Selling focus on creating the best online buying experience.

  SMB Catalog delivers rules-based solutions that enable websites to customize solutions based on the customer need while SMB Guided Selling intelligently guides the customers to recommended products and services, leading to higher sales.

• SMB CRM

  You get best practices for sales pipeline management and lead generation, the benefits of customer information and insight, while increasing effectiveness in planning, execution, and measurement of your sales and marketing activities. SMB CRM gives you the capability to easily generate and maintain a clear view of customers from first contact through purchase and post-sales.

• SMB Controller

  Your business has online access to the best financial accounting processes, audit controls, business planning, and reporting solutions available for small and medium businesses. There are no compromises in functionality, scalability, and benefit. Delivered online, you have access to your financial information, processes, and reports anywhere and at any time.

• Dashboards and Key Performance Indicators (KPIs)

  SMB eCommerce provides role-based, real-time dashboards that produce critical business information for timely decision making. Each user role has a unique dashboard, personalized according to need, and specific functionality. Each dashboard provides information snapshots and graphs of financial trends, sales performance, and quarter-to-date performance along with tracking key performance indicators.